Refund and Returns Policy

Refund Policy

DIKKAS is a classifieds marketplace and does not directly sell products or services.

Payments made for Premium Listings, Featured Ads, Advertisement Packages, or Subscription Plans are generally non-refundable once activated.

Refunds may only be considered when:

• A payment was charged multiple times.
• A technical error prevented the purchased service from being delivered.
• A transaction failed but payment was successfully deducted.
• Refund requests must be submitted within 7 days of paymen.

Not Eligible for Refund

• User changes their mind.
• Listing was removed due to policy violations.
• Account suspension resulting from Terms of Service violations.
• Low response or sales performance.
• Services already delivered.

If approved, refunds will be processed through the original payment method.